App Rahma

Introduction

Mubadara for Social Impact (the "Company", "we", "us", or "our") is a pioneer in the field of Corporate Social Responsibility (CSR) consultancy and management, founded with the goal of assisting institutions on social investment strategies and initiatives that help them enhance their reputation, image, and stakeholder relations, while making a real-world impact]. We are committed to protecting the privacy of all individuals ("you" or "user") who access and/or use our Rahma mobile application (the "App").

This privacy policy (together with our terms and s & Conditions and any other documents referred to herein) sets out the basis on which we process Personal Data (“Privacy Policy”). By "Personal Data" we mean any information relating to an identified or identifiable natural person.

If we change this Privacy Policy, we will inform you about the changes by publishing the updated version on https://rahma.qa/en/privacy-policy.

Purpose of this privacy policy

This Privacy Policy aims to give you information on how we collect and process your Personal Data through your use of our App, in our capacity as data controller, including any data you may provide through our App when you register or sign in.

Persons under age of 18 years

Our App is not intended for persons under 18 years of age and we do not knowingly collect data relating to individuals under 18 years of age. If you are under 18, do not download, use or provide any information on our App or provide any information about yourself to us, including your name, address, telephone number, or e-mail address.

Contact details and complaint procedure

Should you have any questions about the processing of your Personal Data or this Privacy Policy, please contact:

Mubadara for Social Impact, Tornado Tower, 22nd floor, West Bay P.O. Box 987, Doha, Qatar +97455104880

Attention: Data Protection Officer

Email: [email protected]

If you have any concerns about our use of your Personal Data, you can send an email to our Data Protection Officer. You can also complain to the competent supervisory authority if you are unhappy with how we have used your Personal Data.

Third-party links

The App may include links to third-party websites and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

The data we collect about you

We may collect the following Personal Data from users of our App:

Identity Data: first name, last name or similar identifier.
Contact Data: email address and/or telephone numbers.
Technical Data: your login data, make and model (mobile phones only), and other technology identification on the devices used to access our App.
Profile Data: includes your username and password.
Usage Data: includes information about how you use our App.

We and our third-party service providers may also use cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our App.

How we collect your personal data

We may collect and receive Personal Data directly from you and potentially from third parties that assist us in providing services to you, including when you:

(a) register for or use our App; or

(b) communicate with us by email, telephone, in writing, through our customer services pages, instant messaging, or in person.

Where you disclose Personal Data on behalf of another person, you will ensure that the individual whose Personal Data is supplied to us has authorized the disclosure, is informed of and, where appropriate, consents to our processing of their Personal Data in accordance with this Privacy Policy.

We may collect Personal Data from and about you through automated technologies or interactions, for example, when you interact with our App, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also receive Technical Data about you if you visit other websites or applications employing our cookies.

How we use your personal data

We use your Personal Data to create your user account on the App, to provide you with access to the services available on our App, to communicate with you about our services, and to potentially offer you additional services. In addition, we may also use your Personal Data for the purposes of performing and/or enforcing the App’s terms of use.

We may disclose Personal Data to third parties such as lawyers or law enforcement authorities pursuant to valid requests in connection with alleged violations of our App’s terms of use or other alleged contract violations or infringement of third-party property.

We also use IP addresses to review App usage levels and to administer the App corretto?.

To the extent we rely on consent as a legal basis for processing your Personal Data, you have the right to withdraw consent at any time by contacting us.

Lawful purposes for which we will use your personal data

The following table sets out the various ways in which we may use your Personal Data and the legal bases for doing so.

Purpose	Type of Personal Data	Lawful bases for processing
To register you as a user of the App and enable you to use the App	Identity Contact Profile	Performance of a contract with you. Necessary to comply with a legal obligation.
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) communicate with you about our services and respond to you when you contact us	Identity Contact Technical	Necessary for our legitimate interests (to operate our App, provision of administration and IT services, network security and to prevent fraud). Necessary to comply with a legal obligation.
To administer and protect our App (including troubleshooting, improvement, data analysis, testing, system maintenance, security, support, reporting and hosting of data)	Identity Contact Technical	Necessary for our legitimate interests (to operate our App, provision of administration and IT services, network security, and to prevent fraud). Necessary to comply with a legal obligation.
To use data analytics to improve our App	Identity Technical Usage	Necessary for our legitimate interests (to define types of customers for our App, to keep our App updated and relevant, to develop our business and to inform our marketing strategy). Necessary to comply with a legal obligation.

Location information

You can choose whether or not to allow our App to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of our App may then be inaccessible or not function properly.

Disclosures of your personal data

We may have to share your Personal Data with the parties set out below for the purposes set out in the table above:

Our affiliates and subsidiaries.
Service providers acting as processors who provide IT and system administration services or who we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and secure and use it only for the purposes for which we disclose it to them.
Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
Any other party, their subsidiaries and affiliates which we have contracted with to provide you with access to the App or any services made available to you via the App.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law and to only process your Personal Data for specified purposes and in accordance with our instructions.

International transfers

We will not transfer your Personal Data outside of where the server is located in India, Mumbai and no data transfer of any kind.

Data security

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

How long will you use my personal data for?

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the following rights to:

Request access to your personal data
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

Language

Subject to applicable laws, the English version of this Privacy Policy will prevail over any version of this Privacy Policy translated in another language.